HealthStream Brands

Partners – Plugged into Echo

Echo forms strategic alliances with “Plugged into Echo” partners — companies that enhance core Echo competencies to provide best in class resources for Echo clients. This symbiotic leverage drives new innovation in the credentialing and contact center software realms and is important to Echo’s growth going forward.

“Plugged into Echo” partners benefit from Echo’s technology platform and client network. Echo clients benefit from innovations which can mean the difference between a client’s MSO, CVO, or contact/access center surviving — or thriving.

Echo is seeking healthcare IT innovators for Plugged into Echo partnerships. To recommend a Plugged into Echo partner, please email the name of the company and contact information to us using this link:

Current Plugged into Echo Partners include:

Binary Fountain
Binary Fountain™ is the leading provider of patient feedback management solutions designed specifically for healthcare in a single cloud-based platform. Binary will power our EchoPSI Index Profile, providing a social media rating for providers based on social media, review sites, advocacy forums, blogs and other sources of patient commentary related to provider-specific key performance indicators (KPIs).


CredentialsOnLine is a NCQA certified credentials verification service supporting the entire spectrum of healthcare organizations including hospitals, health systems, group practices and managed care organizations. CredentialsOnLine provides CVO services via our EchoCVO solution.

HealthStream is dedicated to improving patient outcomes through the development of healthcare organizations’ greatest asset: their people. HealthStream delivers a feed of ACLS, BLS, and PALS certifications to populate EchoCredentialing and also delivers CG-CAHPS patient ratings and comments for our EchoCAHPS Sorecard and EchoDirectory solutions.


HCCS, A HealthStream Company
HCCS is the leading provider of online compliance training and tracking solutions to healthcare facilities. HCCS provides a data strategy to support EchoCredentialing Open Payment Profile.

Madaket Health

Madaket Health
Madaket automates the manual, error-prone process of enrolling in electronic funds transfer (EFT), electronic remittance advice (ERA), Electronic Data Interchange for Claims (EDI) and other common provider-payer transactions. The result is less paperwork and faster payments for hospitals, health systems, and private practices.

Relay Health
RelayClinical™ Education supplies healthcare providers and patients with comprehensive, reliable healthcare information through text, graphics, digital animations, and educational videos. Relay provides educational content for the EchoAccess product.

Schmitt-Thompson Clinical Content
The Schmitt-Thompson telephone triage guidelines are a decision support tool for telephone care providers. The Schmitt Thomas guidelines are utilized to support EchoAccess telephone triage functionality.

Valence Health
With 20 years of experience and unique data collection and analysis solutions, Valence Health has emerged as a leader in population management and clinical integration, serving dozens of clients from physician groups to standalone hospitals to large IDNs. Valence will power our EchoOPPECompare solution, providing benchmarks for OPPE metrics to enable the comparison of providers to external OPPE-related data.