EchoCloud Services include:
- The Cloud Concierge Team, which supports Cloud clients with unique advisory services including report set up and workflow design
- The Cloud Technical Team, which supports Cloud clients with database maintenance, log monitoring, backups, performance tuning, disaster recovery, security updates and Echo updates
EchoCloud hosted solution has now surpassed 100 million transactions by clients across the United States. Many organizations have chosen to upgrade to EchoCloud when they have limited IT and/or financial resources – particularly when capital budget funding is difficult to obtain. New clients select EchoCloud to avoid hearing from their internal IT team that “Your project is on the list!”
An environment comparable to EchoCloud including hardware, system security, Internet connectivity, disaster recovery, ongoing system performance monitoring, HIPAA compliance, and setup and configuration would require a significant initial and ongoing investment.
With EchoCloud, client IT professionals can be freed-up to focus on highest priority enterprise initiatives. They don’t have to acquire and install hardware, configure IIS and SQL, install Echo, or configure faxing and e-mail. This enables clients to focus limited internal resources on core business initiatives.
Importantly, EchoCloud enables clients to stop missing critical new functionality because it is delayed due to the time constraints of internal IT professionals. EchoCloud provides for SQL database and operating system maintenance on an ongoing basis; including data backup, database maintenance and optimization, as well as system enhancements and updates.